CLIENT INFORMATION

APPOINTMENTS

Making an appointment

 

Our psychologists are available Mondays through to Saturdays with appointment times starting as early as 9:00am through till 5:00pm.

Initial and subsequent consultations are one hour, whereas assessment sessions take 1.5 to 2 hours.

 

To make an appointment contact the centre on Tel: (02) 9960-1222 or alternatively email at admin@sydpsychologist.com.au and our reception team will contact you to make an appointment.

 

Referrals

 

Clients can self refer – a medical referral is not necessary, however, many clients are referred via their GP, Paediatrician or Psychiatrist, especially if they are eligible for Medicare rebates or funding.

 

We are registered for Medicare, private health insurance rebates, the FAHCSIA Helping Children with Autism and Better Start for Children with a Disability funding programs.

 

Waiting Lists and Cancellations

 

As our practice is in high demand, we do have a wait list available. Should an appointment become available at short notice, our reception team will contact you.

 

In the event of appointment cancellations, our Cancellation Policy is as follows:

  • Cancelling more than 48 hours: A fee will not be charged if you cancel your appointment more than 48 hours prior to your scheduled appointment
  • Cancelling within 48 to 24 hours: Half of the scheduled fee will be charged if your appointment is cancelled within 24 to 48 hours.
  • Cancelling within less than 24 hours: If your appointment is cancelled on the day of the appointment or less than 24 hours before the appointment, you will incur the full fee.

YOUR VISIT TO THE CLINIC

Once your first appointment is booked our receptionist will send you a confirmation email with the name of the Psychologist, the appointment time and date, the fee for the appointment and our location. Attached to this confirmation email will be a New Client Form. We kindly ask that you fill out this form and bring it with you to your first appointment.

 

A reminder email and text message is sent a few days before your appointment to remind you of your appointment time. If you are unable to attend your appointment, please call the practice as soon as possible to cancel or reschedule the appointment.

 

When arriving for your first session…

 

When attending your first session, please bring the following paperwork with you:

  • A referral and/or any relevant treatment plans (e.g. Mental Health Care Plan)
  • A copy of any previous assessments or reports by other health professionals (e.g. Paediatrician, Psychiatrist, Occupational Therapist, Speech Pathologists etc). This also includes any school reports from teachers, counsellors/school psychologists
  • Your completed New Client Form

 

If you have not been able to complete your New Client Form before your appointment please arrive at the practice 10-15 minutes before your scheduled appointment to fill out the form.

 

For child clients (under 16 years of age) the first appointment is for the parent or carer/guardian. Following this the Psychologist develops a treatment plan.

 

Subsequent Sessions

 

For the subsequent sessions your child will be required to attend the sessions so that the Psychologist can work through the treatment plan with them. Each Psychologist and their approach varies slightly however all sessions are based on evidence-based treatments and therapies. The Psychologist aims to equip the child and the family with a range of skills to manage the presenting concerns.

 

The number of sessions depends on the presenting problem, treatment method and the child and family’s response to treatment.

 

Assessment Sessions

 

If you or your child is booked in for an assessment here at the practice, the age of the child and the type of assessment needed will determine how many assessment sessions are needed. Assessment sessions are recommended to be scheduled on separate days.

 

The first session is a standard clinical/developmental history interview with the parents and the Psychologist.  In the subsequent assessment sessions the child will work independently on the assessment with the assistance of the Psychologist. Assessment appointments take approximately 1.5 to 2 hours.

 

Once the assessments are completed the Psychologist will interpret, score and review the results and provide feedback to you. A comprehensive report is provided after the feedback session.

FEES, FUNDING AND REBATES

Fees vary depending on whether you are seeking therapy or assessment services and which practitioner is seen at Sydney Psychology Centre. Fees can be partially claimed through Medicare and health insurance funds. To find out more about our fees for both therapy and assessments, please contact our reception team on (02) 9960 1222.

 

Our Psychologists are registered with:

Medicare
Medicare offer five programs under which eligible clients can claim back intervention and assessment fees:

  1. The Mental Health Care Program (referral needed from your GP)
  2. Chronic Disease Management Initiative (referral needed from your GP)
  3. Helping Children with Autism (referral needed from Paediatrician or Psychiatrist)
  4. Better Start for Children with a Disability (referral needed from Paediatrician or Psychiatrist)
  5. Pregnancy Support Counselling (referral needed from your GP)
  6. National Disability Insurance Scheme (NDIS)

 


Private Health Insurance Fund

Most health insurance funds offer rebates depending on your level of coverage. People must first use any Medicare entitlement before drawing on this. We are registered with most health funds. Contact your fund to find out your level of cover.

 

Psychological Access Plus

Psychological Access Plus enables GPs to refer consumers to mental health professionals through Primary and Community Care Services (PCCS), who deliver focused psychological strategies at no cost to the consumer. Through Psychological Access Plus, patients are eligible for a maximum of 12 sessions per calendar year – six time-limited sessions with an option for a further six sessions following a mental health review by the referring GP. Sessions can be individual and/or group therapy sessions. Psychological Access Plus provides patients with assistance for short-term intervention.  If further sessions are required it may mean that the patient needs a longer term program to meet his/her needs.

 

The National Disability Insurance Scheme (NDIS)

 

NDIS supports people with a permanent and significant disability that affects their ability to take part in everyday activities.  Patients must be self-managed to use NDIS funding at Sydney Psychology Centre. To learn more about the funding and to check eligibility please visit the website http://www.ndis.gov.au/

 

Other Useful Information and Links

Medicare Benefits Schedule
http://www.health.gov.au/mbsonline